I am writing this review one week after having had the procedure done.//n//nI became comfortable with the idea of travelling to Turkey from the US for a hair transplant after a couple of friends did it, with good experience and results. I looked at the clinics they went to, but ultimately decided to go with Serkan Aygin after doing my own research.//n//nAll the communication us done via Whatsapp. This may be a little disconcerting for some, but I was fine with it. After my initial outreach, all messages were responded to within around 24 hours. Given the time zone difference, I was happy with this. Katre was the person helping me and she was great. I sent in photos for the initial evaluation and was told I would need 3,400 grafts, though if on arrival in Turkey it was determined I would need more or less, the price quoted would not change.//n//nOn arrival in Istanbul you are given instructions to meet your driver. You go to what is really an area where there are lots of people waiting who are managers for transport. Once I found my guy, I waited about 10 minutes before my actual driver picked me up. I was taken to the hotel in a private sprinter van.//n//nIf you plan on doing any sightseeing, you need to go some days ahead of your procedure. I did this, and was glad I did so that I got to see some of istanbul.//n//nThe day before the procedure you go to the clinic for the consultation. I was informed by Whatsapp the day before what time I would be collected. The clinic is large, modern and quite impressive. I met with Katre and Dr Serkhan, who drew on my head and determined I needed 1,000 more grafts than was determined previously. I met with Dr Serkhan for no more than 3-5 minutes, but I had expected that this interaction would be short. I then completed the necessary blood tests and an analysis of the donor area to ensure the quality of the grafts. I was never actually told the outcome of these tests, but assume everything was fine as the procedure went ahead the following day.//n//nThe night before the procedure, I was told my pick up time would be 645am and not to eat breakfast. On arrival at the clinic I was taken quickly for some initial steps - changing the clothes, shaving the head. I was then taken to the procedure room and met with the team of four who were working on me. My procedure lasted from about 745am until 530pm. They give you sedation and local anesthesia. My team was very nice and professional, regularly checking on me to see if I was comfortable and administering more local anesthesia if I was not. I think I had a 20 minute or so break for lunch and one other bathroom break. I forgot to mention that all this time I was accompanied and being regularly checked on by a fluent English speaking handler. Though the team working on me did speak enough English for us to communicate as well. Before they being implanting the extracted grafts, the doctor comes and again draws the correct line on your head. It was not Dr Serkhan this time. The doctor spent quite a lot of time with the team perfecting the time and I felt good about this.//n//nAfter the procedure you go for a light meal in the clinic cafe before being taken back to the hotel. You have a bandage over your donor area and they give you a neck pillow and various medications.//n//nThe next day I was taken back to the clinic, the bandage was removed, my head washed and I received some red light therapy. Then you have the option to buy one or two of their post procedure hair treatment kits, in addition to the shampoo and lotion they give you for the immediate aftercare. Both hair kits total about an extra the price I paid FYI. I decided to buy them both, but others did not.//n//nThe next day I was taken to the airport for departure.//n//nAlthough I wait to see the results over the coming months and year, I felt this was a good experience://n//n- The communication for me was good, and they have continued to communicate with me promptly when I have contacted them with aftercare questions;//n- The clinic is modern, clean, state of the art;//n- Everyone I dealt with was very professional and kind.//n//nA few minor quibbles://n//n- The Ibis hotel they use is just ok. I would suggest offering an upgraded hotel option;//n- The extra the price I paid for the hair kits was something of a surprise additional expense. They might think about making it at least an option to buy this ahead of time s an advance add on to the upfront cost;//n- The team that worked on me were extremely nice, but nobody told me their name when I arrived at the room. Perhaps they thought that the patient does not care to know our names, but personally I would have liked them to introduce themselves as I was spending about 9 hours with them working on me.//n//nThe worst part of this experience has been trying to sleep during the first week. You have to sleep somewhat upright using a neck pillow and this is uncomfortable either or both on the back of the head and neck.