The state of American healthcare, in numbers

The system is working as designed. Just not for you.

100 million Americans carry medical debt. 1 in 6 skip care because of cost. The average wait for a specialist is 38 days. Here is how a $4 trillion machine manufactures debt and delay — and how people are quietly walking around it.

The reality

This is not a broken system. It is a profitable one.

Every year, $4 trillion of American healthcare spending — not counting prescriptions — runs through a machine whose output is debt and delay. The receipts:

0

Americans carry medical debt they cannot pay

KFF — Diagnosis: Debt

0

skipped or postponed needed care over cost in the last year

KFF Tracking Poll, May 2025

0

average wait to see a new specialist — up 48% since 2004

ECG / AMN Healthcare, 2024–25

0

of insured adults were hit with prior authorization last year

PAN Foundation, 2024

0

of patients abandon recommended treatment rather than keep fighting their insurer

AMA physician survey, 2024

0

of medical debt sits on American credit reports — the real total is likely $195B+

KFF / Census SIPP

The experience

What "using your insurance" actually looks like

Five steps between "something's wrong" and care — and every one of them is designed to make you give up first.

Step 1 of 5

23%

Ask permission

You can't just see a specialist — you need a referral first. Nearly a quarter of patients say their doctor's office interfered with their ability to see one.

Kaiser Permanente Research

See the price — the real number, before you book anything.

Pick the date — days, not 38-day queues and authorization purgatory.

Get care — with a human guiding you, not a claims department ghosting you.

The price gap

The same procedure. A very different number.

A hair transplant is $12,000 in Los Angeles and $3,000 in Istanbul. Pick a procedure and look at the gap the system doesn't want you to see.

US insurance path

Off the table

Not covered by insurance

US cash price

$12,000

$8–15K

Istanbul package

$3,000

$2–5K — procedure, hotel & transfers, quoted upfront

You keep

$9,000

75% below the US cash price.

At homeWeeks of consults
AbroadBooked this month

Ranges from Doctours market research on US billed, US cash, and accredited international package pricing. Abroad packages typically bundle the procedure, hotel, and transfers — quoted upfront, before you book.

The second price

Nobody quotes you the second price. It's measured in days.

A woman in Ohio needs a cancer staging workup — three MRIs, a PET scan, a biopsy. Here's what the next four weeks look like at home, and what the same workup looks like at one accredited center abroad. Press play.

ElapsedDay 0

The workup at home

Still waiting
  1. DAY 0

    Your doctor orders the workup

    Three MRIs, a PET scan, a biopsy.

  2. DAY 1

    Prior authorization hits two of the five

    Nearly half of insured adults face prior authorization in a year; two-thirds wait up to two weeks on it.

  3. DAY 14

    The first imaging slot opens

    One machine, across town. The other exams queue separately.

  4. DAY 21

    The PET scan, at a second facility

    The first facility couldn't do everything, and the records don't travel.

  5. DAY 28

    The results land

    Four weeks of anxiety — and still no total. The bills arrive later, separately.

Four weeks, three facilities — and you still don't know the total. The bills arrive separately, weeks later.

The same workup abroad

Still waiting
  1. DAY 0

    You're quoted $5,000, all-in

    One accredited center. One number. Before you book anything.

  2. DAY 1

    You fly.

  3. DAY 2

    The whole workup begins

    Imaging, PET, biopsy — scheduled back-to-back, not queued.

  4. DAY 6

    You have your results

    Twenty-two days earlier than the same answer at home.

One accredited center, one schedule, one price — agreed before anyone books a flight.

The behavior threshold

How big does the gap have to be before people move?

Savings change behavior only past a point. Under 20%, nobody looks. Past 40%, people get on planes.

75%
0%20%40%60%80%90%

Goes viral

The story everyone retells

Full mouth reconstructions. IVF cycles. The $12,000 procedure for $3,000. This is how 1.4 million Americans a year already ended up on planes.

20%40% US cash vs the insurance path

50%70% US cash vs hospital billed

40%80% Abroad vs US cash

The new default

Today you ask one question. Tomorrow you'll ask three.

"Is it covered?" is the only question the current system lets you ask. For anything plannable, the rational flow looks like this:

Quote 1

What does insurance cost me?

Deductible + copay + coinsurance — plus the 38-day wait and the prior-authorization lottery. Usually the worst deal on the table, and the only one you're shown.

Quote 2

What's the cash price here?

The self-pay rate at the imaging center or surgery center across town. Often 20–40% below the insurance path — and 50–70% below the hospital's billed price.

Quote 3

What's the cash price there?

The same procedure at an accredited facility abroad — typically 40–80% below US cash, bundled with hotel and transfers, quoted upfront.

Then pick the lowest total cost — adjusted for risk, time, and follow-up. That's the whole revolution.

The shift

Millions of Americans have stopped waiting for the system to fix itself

First they flew. Then they started asking for prices at home. Patient-directed care — where you choose the provider and the price — is on track to grow 25× in a decade.

2026

Today

Insurance default

"I have insurance."

1.4 million Americans flew abroad for care and spent $8.5B doing it — just about the only people in the country price-shopping healthcare. Everyone else accepted whatever price, wait, and denial risk followed.

~$40B patient-directed

1% of healthcare, paid by patients who chose the price

2030

The dam breaks

Abroad breaks the dam

"The same procedure is $4K in Mexico?"

A 40–80% price gap and month-to-a-week diagnostic waits hit the mainstream. Around 6 million Americans travel for care, employers start funding wallets instead of rack rates, and the first hundred billion dollars exits the insurance bundle.

~$450B patient-directed

~9% of healthcare, paid by patients who chose the price

2036

The new default

Cash pay comes home

"Insurance is for cancer and car crashes."

Three quotes — insurance, cash here, cash there — become the default for everything plannable. Around 11 million Americans travel, and insurance retracts to what it was always built for: cancer, car crashes, catastrophes.

~$1T patient-directed

~15% of healthcare, paid by patients who chose the price

The way out

You can't fix the system. You can route around it.

Doctours is where the three questions get answered — what insurance costs you, what cash costs here, what cash costs there. Real prices, accredited clinics, and a human guiding you from first quote to full recovery.

Sources

KFF — Diagnosis: Debt (medical debt, credit reports) · KFF Tracking Poll, May 2025 (skipped care) · KFF Employer Health Benefits Survey, 2024 (deductibles) · ECG Management Consultants / Becker's 2024 and AMN Healthcare 2025 (specialist wait times) · PAN Foundation, 2024 (prior authorization) · AMA prior-authorization physician survey, 2024 (treatment abandonment, harm) · Kaiser Permanente Research (referral interference) · CMS National Health Expenditure Accounts, 2024 ($4.0T non-prescription spend) · CDC BRFSS medical-tourism survey (travel prevalence) · Price and savings ranges: Doctours market research on US billed, US cash, and accredited international package pricing.

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