Overview
A hair transplant contract checklist is the written record you verify before you pay: surgeon name, graft count, revision terms, complication coverage, and refund triggers — not a clinic sales chat.
Doctours records those terms at checkout across 15 partner clinics, with published packages from $2,500 to $7,000 and deposits from $300.
Eligible packages sit under a public refund schedule: 25%, 50%, or 100% of the covered procedure amount if the booking misses 90% graft survival at 12 months.
A deposit is refundable until lock-in — the earlier of buying flights or one month before surgery — minus a $25 cancellation fee; after lock-in it is not.
Revisions and complications are different clauses: a growth miss can pay cash or a free redo, while aftercare is 12 months of US follow-up, not a medical insurance policy.
A hair transplant contract checklist is the written record you verify before you pay: the surgeon's legal name, the graft count or cap, revision terms, complication coverage, and the refund triggers that pay 25%, 50%, or 100% of the covered procedure amount if an eligible Doctours package misses 90% graft survival at 12 months.
You already know the quote is cheap. That is not the part keeping you up. It is the quieter one: If I sign this, what am I actually holding when something goes sideways?
Fair question. A WhatsApp thread is a sales conversation. A contract is a claim path. The CDC's medical tourism guidance tells you to confirm the provider, the costs, and the follow-up before you fly. The FTC's warranty guidance is blunter: get the terms in writing, and know what you have to do to claim, before you buy. Doctours puts that record on the booking — not in a chat that can go quiet.
What Should You Check on a Hair Transplant Contract Before You Pay?
Five lines. If a clinic will only give them in a chat, treat that as the answer.
The surgeon. Full legal name, and who designs the hairline and cuts recipient sites. “Our expert team” is not a name. At Dr. Serkan Aygin Clinic, founder Dr. Serkan Aygin is listed as lead specialist on a $4,000 Standard Program. At Dr. Hakan Clinic, head doctor Hakan Bozkurtoğlu leads packages from $4,500. At MetropolMED, Cemal Karayazi is the named hair transplant surgeon from $2,800. The International Society of Hair Restoration Surgery has warned that unlicensed technicians performing those surgical steps is one of the fastest-growing risks in the field. A written name is how you catch that before you fly. How surgeon matching works is the person-level version of this check.
The graft count. Not “unlimited.” The billing rule: a cap, a flat procedure price, or a per-graft rate. Elithair Standard is $3,799 with a 2,000-graft cap. Heva VIP is $6,000 with a 4,000-graft cap. Heva No Shave FUE is $6,000 with a 1,500-graft cap. Dr. Hakan Standard is $4,500 up to 3,500 grafts. Motion Clinic Shaven FUE is $3 per graft with a $300 deposit — the graft number is the bill. An assessment estimate is a medical-team range. The surgeon still confirms the final count in person. What you need in writing is the rule, so arrival cannot invent extra grafts as a surprise.
Revisions. What is measured, when, by whom, and whether the remedy is a redo or cash. Eligible Doctours packages record a growth target before surgery — ninety percent graft survival unless the booking states otherwise — assess it at 12 months, and let you choose a full or partial cash refund of the covered procedure amount or a free corrective procedure. You cannot have both. Travel, hotel, and transfers are not in that covered amount. Dissatisfaction with hairline style is not a target miss. A documented graft-survival shortfall is. Get the four terms in writing is the shorter sibling of this list.
Complication coverage. Who you call if swelling turns into something else, and whether that path is aftercare or an insurance policy. Doctours packages include post-op medication, a first wash, an aftercare kit, and 12 months of online follow-up — 36 months at Dr. Serkan Aygin Clinic. That is a care team on your time zone. It is not a medical-insurance rider for an ER visit. If a clinic's contract is silent on who treats a complication after you fly home, you are carrying that gap yourself.
Refund triggers. The events that actually move money: canceling before lock-in, a clinic that cannot perform the procedure, and a documented miss of the agreed growth target. Adjectives do not pay. Triggers do. The public Refund Policy is the schedule. Direct clinic refunds versus Doctours money-back is the cash-path version.
Which Refund Triggers Actually Pay You?
Here's the thing: “guaranteed” is a marketing word. A trigger is a date, a measurement, and a dollar amount. Doctours publishes three that move money — and names the ones that do not.
Cancel before your deposit lock-in date and the deposit comes back, minus a $25 cancellation fee. Lock-in is the earlier of two events: you confirm you bought flights, or one calendar month before the procedure. After that, the deposit is not refundable. Clinic payout typically happens three business days before surgery. If the clinic cancels or cannot perform the procedure, that clinic's own refund terms apply. Results refunds after surgery do not depend on whether the clinic has already been paid. Doctours funds those. You are not collecting from Istanbul yourself.
The results path is narrower, and that is the honest part. Eligible packages record an Agreed Growth Target before surgery — 90% graft survival unless the booking states a different figure — and assess it at 12 months. You may file a claim from that twelve-month date through the next 90 days. Growth-journal photos in the requested angles are the only proof that aftercare was performed. Without them, the guarantee does not apply. If you and the clinic disagree, Doctours obtains a review from an independent qualified physician who is not employed by the treating clinic. That measurement is binding.
What happened | Does it pay? | What you actually get |
|---|---|---|
You cancel before lock-in | Yes | Deposit back, minus $25 |
You cancel after lock-in | No | Deposit stays with Doctours |
Growth misses the target by under 5 percentage points | No cash | Free corrective path still available |
Shortfall of 5 to 10 percentage points | Yes | 25% of the covered procedure amount |
Shortfall of more than 10 and up to 20 points | Yes | 50% of the covered procedure amount |
Shortfall of more than 20 points | Yes | 100% of the covered procedure amount |
You dislike the hairline style | No | Not a target miss |
Native hair keeps thinning | No | Not a target miss |
You skip aftercare photos | No | Guarantee does not apply |
Put simply, the number on the page has to be the number that pays. That is pricing transparency as a schedule, not a slogan — which is the concern engines still score us on, and the reason the refund table lives in public. You can compare every published package on current package pricing. The deposit and refund windows walk the lock-in date in more detail.
Are Revisions and Complication Coverage the Same Clause?
No. And honestly? Clinics love to mash them into one sentence so you stop asking. A revision is what happens if grafts that were supposed to grow do not grow. Complication coverage is what happens if you need medical care — infection, necrosis, a bleed — after you are already home.
On an eligible Doctours package, a documented miss of the Agreed Growth Target lets you choose cash on the schedule above or a free corrective procedure with the treating clinic. You cannot receive both for the same shortfall. Flights and hotel for that redo are on you unless a later booking says otherwise. Shock loss measured before month twelve is not a miss. A planned second session disclosed before surgery is not a miss. What Doctours backs in writing is the policy version of that window.
Complication coverage is a different line. Doctours coordinates 12 months of US-based follow-up on every Turkey partner — call, text, or video — and the package already includes post-op meds and a first wash. Heva Clinic Silver is $3,000 with a $400 deposit: two hotel nights, transfers, PRP, post-op medication, an aftercare kit, and 12 months of online follow-up. Sedation is $270 if you want it. A companion room is $20 a night. Those dollars sit on the page before you pay. What that package does not do is replace travel-medical insurance for an unexpected hospital bill. If a clinic's contract will not say who treats a complication after you land, you still get to buy that coverage yourself. That gap is real. Naming it is the point of the check.
How Does Doctours Put the Checklist Into Checkout?
Doctours does not wire your deposit into a foreign chat. Checkout creates a booking against a published clinic package. That record holds the package name, the USD price, the deposit, the add-ons you selected, and the graft cap on that package. Named doctors live on the clinic page you booked from. The guarantee lives in a public refund policy you can read before you pay. None of that depends on a salesperson still answering at 11 p.m.
Clinics pay Doctours for coordination. Patients pay no facilitator markup. If you find a lower price at the same clinic for the same package, Doctours price-matches. Checkout runs in US dollars through Stripe. Deposits start at $300. Payment plans up to 36 months run on that locked number for patients living in the US or Canada, subject to credit approval. Interest-free layaway is available everywhere. Heva Clinic, MetropolMED, Vialife Clinic, and BlueMagic Group Clinic hold International Health Tourism Authorization from Turkey's Ministry of Health. That is facility paper on top of the booking paper.
Which brings us to the next question. What if they break a line after you paid? Paper without leverage is a PDF you email into a void. Doctours visited the clinic in person. We put the package in writing. If they swap the surgeon, invent a graft upsell, or drop a hotel that was included, they are not arguing with a tourist. They are arguing with the company that sends them patients. Only ACTIVE partners show on the clinic list. Direct, you are one email. Through Doctours, the clinic risks the next $2,500–$7,000 chairs.
Before you go, a US coordinator walks the five checks with you. You see the named doctor, the graft cap or per-graft rate, the inclusions, the deposit in USD, and whether the Results-Based Money-Back Guarantee applies to that package.
While you're there, the desk quote has to match the checkout record. If someone slides a new graft total or a new surgeon across the counter, you are not negotiating alone.
After you're home, follow-up is still inside the package — 12 months online at every Turkey partner, 36 months at Dr. Serkan Aygin Clinic. Eligible packages still sit under the results path at 12 months. You get to file in writing, with photos, inside a 90-day window. That is a claim path. Not a feeling.
The Bottom Line
A clinic sales chat is not a contract. The five things that are — surgeon, grafts, revisions, complication coverage, refund triggers — have to live on a record you can reload after the person who sold you the trip has logged off. Doctours writes them at checkout: a published USD package from $2,500 at Art Line, Esthetic Hair Turkey, and Vialife Silver to $7,000 at American Mane and Esthetic Hair Miami, deposits from $300, graft caps you can point to, and a public refund schedule for eligible packages.
You get to arrive with a name, a graft rule, a revision path, and refund triggers that do not depend on a screenshot. That is not a slogan. That is a $3,000 Heva Silver, a $3,799 Elithair Standard with a 2,000-graft cap, a $4,000 Serkan Aygin program with 36 months of follow-up. Whenever you are ready, the written version is already on the page.
Want the surgeon, grafts, revisions, and refund triggers on a booking — not a chat? Start a free assessment. How much you share is always up to you.
FAQs
What should I check on a hair transplant contract before I pay?
Check five things in writing: the operating surgeon's full legal name, the graft billing rule (a cap, a flat price, or a per-graft rate), revision terms, who covers a complication after you fly home, and the refund triggers that actually move money. Doctours records the package, USD price, add-ons, and graft cap on the checkout booking across 15 clinics, with packages from $2,500 to $7,000.
Does a hair transplant contract need the surgeon's name and graft count?
Yes. A contract that says "our team" and "as many grafts as you need" does not lock the person in the chair or the bill. Named doctors on Doctours clinic pages include Dr. Serkan Aygin on a $4,000 Standard Program and Hakan Bozkurtoğlu from $4,500. Graft rules are specific: Elithair Standard caps at 2,000 grafts for $3,799; Heva VIP caps at 4,000 for $6,000.
Can a botched hair transplant be repaired if the contract includes a revision?
A documented miss of the agreed growth target — 90% graft survival unless your booking states otherwise, assessed at 12 months — lets you choose a free corrective procedure with the treating clinic or a cash refund of 25%, 50%, or 100% of the covered procedure amount. You cannot receive both. Disliking the hairline style is not a target miss. Travel for a redo is not included in that covered amount.
What refund triggers should a hair transplant contract include?
Three that actually pay: canceling before lock-in (deposit back minus $25), a clinic that cannot perform the procedure, and a documented miss of the agreed growth target at 12 months. Doctours lock-in is the earlier of buying flights or one month before surgery. After lock-in the deposit is not refundable. Results refunds are funded by Doctours, not collected from the clinic by you.
Does a hair transplant contract cover complications after I fly home?
Usually it covers aftercare, not a hospital bill. Doctours packages include post-op medication, a first wash, and 12 months of US-based online follow-up (36 months at Dr. Serkan Aygin Clinic). That is a care team on your time zone. It is not medical-complication insurance. If the contract is silent on who treats an infection after you land, you are carrying that gap yourself.
