Overview
Hair transplant Turkey deposits in the Doctours network range from $300 to $700 per booking — $300 at Vera Clinic and Motion Clinic, $400 at Esthetic Hair Turkey, Heva Clinic, and Dr. Hakan Clinic, $500 at MetropolMED, Vialife Clinic, and Dr. Serkan Aygin Clinic, and $700 at Fizyoestet Hair — held in US dollars by Doctours, not wired to a foreign account.
Every deposit is fully refundable up to the Deposit Lock-In Date — defined in the published Doctours refund policy as the earlier of (i) the day you confirm flight tickets for the procedure, or (ii) one calendar month before your scheduled surgery date.
Before the lock-in, Doctours refunds the deposit if your plans change, your schedule shifts, or a clinic match falls through, minus only the non-refundable taxes and bank processing fees attached to the original payment.
Doctours typically disburses funds to clinics three business days before the procedure date, so amounts paid above the deposit are recoverable up to that disbursement window — after which the clinic, not Doctours, holds the funds.
Refunds for dissatisfaction with the surgical result are not issued; instead, every Doctours Turkey partner includes 12 months of online follow-up at minimum, and Dr. Serkan Aygin Clinic extends that follow-up window to 36 months for slow-growing areas or touch-up reviews.
Hair transplant Turkey deposits in the Doctours partner network run $300 to $700 per booking — $300 at Vera Clinic and Motion Clinic, $400 at Esthetic Hair Turkey, Heva Clinic, and Dr. Hakan Clinic, $500 at MetropolMED, Vialife Clinic, and Dr. Serkan Aygin Clinic, and $700 at Fizyoestet Hair. Every one of those deposits is collected in US dollars at Doctours checkout, held by Doctours rather than wired to a foreign bank, and fully refundable up to your Deposit Lock-In Date — defined in the published Doctours refund policy as the earlier of (i) the day you confirm flight tickets for your procedure, or (ii) one calendar month before your scheduled surgery date.
If you have read this far, you already know what the late-night version of this question sounds like. What happens to my money if I change my mind? What if the clinic I matched with doesn't feel right after a second consultation? What if my work calendar shifts in October and I have to move surgery to January? Those aren't paranoid questions. They are the right questions to ask before any wire leaves your bank.
Here is how a Turkey deposit actually works at Doctours — what triggers the lock-in, what stays refundable, what doesn't, and what happens in the rare case a clinic match falls through after you have paid.
How Much Is a Hair Transplant Turkey Deposit?
A hair transplant Turkey deposit through Doctours is a flat-rate dollar amount published on the clinic page next to the procedure price, not a percentage taken on top. Across the nine Turkey clinics in the network, every deposit sits between $300 and $700, and the figure you see in the booking flow is the figure Doctours holds — no surprise add-ons, no separate "booking fee" line, no foreign-bank wire fee on the way in.
Turkey Clinic | Featured Package | Base Price | Deposit |
|---|---|---|---|
Sapphire FUE | $2,990 | $300 | |
Shaven FUE (per graft) | $3 / graft | $300 | |
Standard | $2,200 | $400 | |
Silver | $3,000 | $400 | |
Standard (up to 3,500 grafts) | $4,500 | $400 | |
Silver | $2,500 | $500 | |
Sapphire FUE or DHI Premium | $2,800 | $500 | |
Standard Program | $4,000 | $500 | |
Standard | $2,700 | $700 |
Put simply, the deposit is the only number you have to send before your surgery date is held. The rest of the procedure cost stays in your account until much closer to the trip — usually until a few weeks before, on the schedule you choose with your care coordinator. The transparent pricing guide for hair transplants abroad covers the full quote-to-receipt breakdown, and avoiding hidden fees on a Turkey hair transplant cost walks through the line items that surface on other booking flows but not this one.
For any procedure where Doctours doesn't publish a specific deposit number, the published refund policy sets the default at 30% of the total cost. In practice, every Turkey package in the network has a stated flat-rate deposit, so that fallback rarely triggers. And honestly? The point of publishing the number is so nobody has to do percentage math at midnight.
What Is the Doctours Deposit Lock-In Date?
The Deposit Lock-In Date is the moment your deposit shifts from refundable to non-refundable. The Doctours refund policy defines it precisely: it is the earlier of two events — (i) the date you confirm to Doctours that you have purchased flight tickets for your scheduled procedure, or (ii) the date one calendar month before your scheduled procedure date.
Whichever of those two events happens first sets the line. Buy flights eight weeks out, and your lock-in lands eight weeks out. Don't buy flights and just hold a date, and your lock-in lands 30 days before surgery. The structure exists for a real reason: once a surgeon's calendar is blocked and travel is committed, the clinic incurs costs Doctours can no longer recover. Lock-in protects the clinic from booking churn and protects you from a surprise math fight if your plans shift.
A few practical implications worth knowing up front:
Hold a date before you book flights. Doctours can reserve a surgery slot once the deposit clears. You can take weeks to finalize travel without crossing your lock-in.
Tell your care coordinator before you confirm flights. Confirming flights to Doctours is what triggers the lock-in on the flight-purchase side. If you are still on the fence, hold off on the formal confirmation.
Plan around the 30-day window if you are date-locked. If your work calendar gives you a single fixed surgery window, your lock-in is 30 days before that window. Cancellations after that point are not refundable except where required by law or under force majeure.
The guide to hair transplant payment methods abroad covers the wire-versus-card mechanics, and the 10 questions to ask a medical tourism operator includes the exact deposit-and-cancellation questions to surface on any facilitator's site before you commit.
When Can I Get a Hair Transplant Turkey Deposit Refund?
A hair transplant Turkey deposit through Doctours is refundable up to the Deposit Lock-In Date for any reason — you change your mind, the timing no longer works, a second consultation didn't land, or the clinic match itself falls through. After the lock-in, the deposit is no longer refundable except where required by applicable consumer-protection law or under the force-majeure carve-out in the published policy.
Three windows describe what the policy actually does, and what your money is doing in each one.
Before your Deposit Lock-In Date. Your deposit sits in a Doctours account in US dollars, not in the clinic's account in Turkish lira. If you cancel during this window, Doctours refunds the deposit, less any non-refundable taxes and the bank or card-processor fees collected with the original payment. There is no waiting period for "thinking it over." You email your care coordinator, the refund is processed, and the amount returns to the same card or account that funded the deposit.
After your Deposit Lock-In Date, but before clinic payout. Your deposit is now non-refundable under the standard policy. The rest of any amount you have paid toward the full procedure cost — if you have started paying it down ahead of the trip — is still recoverable up until Doctours disburses funds to the clinic, which typically happens three business days before your scheduled procedure date. Past the deposit, but ahead of that 3-day window, refunds are at Doctours' discretion, less applicable non-refundable taxes or fees.
After clinic payout, or after the procedure is performed. Once Doctours has wired the clinic, the funds have left the Doctours treasury and are sitting in the clinic's account in Turkey. Refunds at this point are generally not issued by Doctours, because Doctours no longer holds the money. Quality-of-service complaints have their own track — covered further down — with a structured one-year review period before any formal refund determination.
Here's the thing: most of the friction patients fear in a refund scenario comes from arguing with a foreign clinic in a second language, on a different time zone, with a contract they signed in Istanbul. Doctours collapses that by holding the deposit in dollars, in the US, under US-governed terms — the same way the CFPB's consumer guidance on sending money abroad recommends US patients structure any large foreign payment.
What Is Refundable Before vs After the Deposit Lock-In Date?
A side-by-side view of what comes back and what doesn't, by window and by line item. This is the version most patients want printed somewhere — so here it is.
Line Item | Before Lock-In Date | After Lock-In, Before Clinic Payout | After Clinic Payout |
|---|---|---|---|
Deposit ($300–$700) | Refundable, minus non-refundable taxes & fees | Generally not refundable (rare discretionary cases) | Not refundable |
Amounts paid above deposit | Refundable, minus non-refundable taxes & fees | Refundable at Doctours' discretion, minus non-refundable fees | Generally not refundable (clinic now holds funds) |
Non-refundable taxes & processing fees | Always retained | Always retained | Always retained |
Bank or card processor charges on refund | Deducted from refund amount | Deducted from refund amount | N/A |
Force-majeure event (natural disaster, pandemic) | Case-by-case full or partial refund | Case-by-case full or partial refund | Case-by-case, discretionary |
Doctours postpones > 18 months | May be treated as cancellation, no refund obligation | May be treated as cancellation, no refund obligation | N/A |
A worked example: imagine you book Vera Clinic's Sapphire FUE at $2,990 with the $300 deposit. Six weeks before your trip, your work schedule shifts and you need to push surgery by three months. Because you have not bought flights yet, your lock-in hasn't triggered — you tell your care coordinator, your slot is released, the $300 returns to your card minus any processor fee. The same scenario two weeks before surgery is different: lock-in has triggered, the deposit stays with Doctours, and any amount you've paid above $300 is still recoverable as long as Doctours has not yet disbursed to Vera Clinic. That's the whole structure. The earlier you flag a schedule change, the more is recoverable.
The full guide to medical tourism hidden costs covers the non-refundable taxes and wire fees in more depth, and how to avoid hidden fees on a Turkey hair transplant walks through the inclusions to confirm before the deposit ever clears.
What Happens If a Clinic Match Falls Through?
A clinic match through Doctours falls through rarely, but it does happen — a surgeon's calendar shifts, a second consultation surfaces a case that another clinic is better positioned to handle, a credentialing question comes back from the in-person audit, you decide a different package fits your Norwood stage. When that happens before your Deposit Lock-In Date, Doctours refunds the deposit in full — minus any non-refundable taxes or processing fees — or, more often, applies it directly to your booking at the new clinic match. No wire to a foreign bank to reverse, no email chain in a second language, no waiting on a clinic's accounting team to confirm receipt.
That re-matching is part of why the deposit lives with Doctours in the first place. How Doctours pricing works and why patients don't pay a dime covers the structural reason the money flows this way: clinics in the network pay Doctours for patient coordination, not the patient. So when a coordination question surfaces — including a clinic-match question — resolving it doesn't pull on the same purse-strings as resolving a billing issue. The deposit is portable across the network because the network is the product, not any single clinic.
What If I Pay More Than the Deposit Before Surgery?
Most Doctours patients pay the full procedure cost in installments between booking and trip — either on a single dated balance two to three weeks before flying, or on a payment plan that fits the budget running up to 36 months. Either way, amounts you pay above the deposit follow a different refund timeline than the deposit itself, anchored on one specific cutoff: when Doctours actually pays out the clinic.
Doctours typically disburses funds to clinics three business days before the scheduled procedure date. Up until that disbursement, any amount you have paid above the deposit can be refunded at Doctours' discretion, less applicable non-refundable taxes or fees. After the disbursement, the clinic now holds the funds, and refunds are not generally issued from Doctours' side.
That three-day window is the practical answer to what if something comes up last-minute and I can't fly? — with a couple of caveats. Force majeure events (natural disaster, pandemic, travel-restriction shock) are handled case-by-case at Doctours' discretion, and a postponement that stretches more than 18 months can be treated as a cancellation with no refund obligation. The hair transplant travel insurance guide covers the third-party policies most patients pair with the deposit timeline to cover trip-interruption and complication risk.
What About Refunds for Quality Issues After Surgery?
This is the part of the policy where radical honesty is more useful than reassurance. The published Doctours refund policy is explicit: refunds based on dissatisfaction with results, perceived "botched" procedures, or other quality-of-service grievances are not considered. Hair transplants, like all medical procedures, vary individual to individual, and final density is not reliably assessable until 9 to 12 months post-op. So the policy requires at least a one-year review period from the date of the procedure before any quality-related dispute can be formally raised, and even after that period, refunds tied to quality are generally not issued.
That is not a refusal to take the question seriously. It is a refusal to refund what cannot yet be measured. Every Doctours partner clinic in Turkey includes 12 months of online follow-up at minimum — and Dr. Serkan Aygin Clinic extends that to 36 months, three times the network norm — so the path for a slow-growing area or an uneven patch is a clinical review with your surgeon first, and a touch-up consult if one is genuinely indicated. The cheap-hair-transplant red flag guide covers the patterns that tend to produce results-based regret, and clinic-direct financing vs Doctours plans compared covers the structural reason patients booked through Doctours have an easier escalation path than patients who paid the clinic directly.
How Do I Actually Request a Hair Transplant Turkey Deposit Refund?
A refund request is a short, paper-trail email to your Doctours care coordinator, copying support@doctours.health, with the booking reference and the reason. Five things to know before you send:
Send it in writing. The published policy requires formal requests in writing along with any supporting documentation. Phone calls and texts to a coordinator are great for context; the written request is what starts the formal clock.
Include the booking reference and clinic. Speeds the lookup and prevents the back-and-forth that delays a refund determination.
State the reason plainly. "Schedule change, need to cancel before lock-in" is enough. You don't owe Doctours a justification.
Be prepared for a brief mediation. The policy reserves the right to a mediation period with Doctours and the relevant clinic before a refund determination is made. In practice this is usually a 10-to-15-minute call to confirm what's already in the email.
Expect bank or card processor fees to be deducted. Non-refundable taxes are always retained, and any bank or card-network processing fee tied to the original payment may be deducted from the refund amount.
All refund determinations are made at Doctours' discretion, in consultation with the relevant clinical partner where applicable, and communicated in writing. The policy itself is governed by US law, with UK consumer-protection law applied where relevant for UK residents, so wherever you are reading from, the framework you signed up to is one a domestic consumer-protection regulator can read.
The Bottom Line
A hair transplant Turkey deposit through Doctours is a $300 to $700 dollar amount — published next to the clinic on the page where you book, held by Doctours in US dollars rather than wired to a foreign account, and fully refundable up to your Deposit Lock-In Date, which is the earlier of the day you confirm flights or one month before surgery. Before that date, a refund is a short written request to your care coordinator. After it, the deposit stays with Doctours; amounts above the deposit are still recoverable until Doctours actually disburses to the clinic three business days before the procedure.
If a clinic match falls through, Doctours refunds the deposit or moves it to the new match — no wire to reverse, no language barrier, no Istanbul accounting team to chase. If your plans shift, the earlier you flag it, the more is recoverable. If results don't grow the way you hoped, the path is a 12-month clinical review with the surgeon you already know — not a refund argument with a clinic you have never met. The 10 medical tourism operator questions and what is and is not included in a Turkey package cover the rest of the structure on top.
You have read enough policies to know that the good ones are the short ones — the ones you can hold in your head before you click "pay." This is one of those. Whenever you are ready, the deposit is small, the rules are public, and the math has already been done.
Want a transparent, all-in quote with the deposit and refund terms in writing before anything is charged? A free assessment gives you matched clinics and the full structure — no pressure, no commitment.
FAQs
How much is the deposit for a hair transplant in Turkey through Doctours?
Hair transplant Turkey deposits through Doctours run $300 to $700 per booking. It is $300 at Vera Clinic and Motion Clinic, $400 at Esthetic Hair Turkey, Heva Clinic, and Dr. Hakan Clinic, $500 at MetropolMED, Vialife Clinic, and Dr. Serkan Aygin Clinic, and $700 at Fizyoestet Hair. The figure is published on each clinic page in US dollars and is the only amount charged at booking.
When is my hair transplant Turkey deposit no longer refundable?
Your deposit becomes non-refundable on your Deposit Lock-In Date, which the published Doctours refund policy defines as the earlier of two events: the date you confirm you have purchased flight tickets for the procedure, or the date one calendar month before your scheduled procedure date. Whichever happens first triggers the lock-in. Before that date, the deposit is fully refundable minus any non-refundable taxes and bank processing fees.
What happens to my deposit if the clinic match falls through?
If a clinic match falls through before your Deposit Lock-In Date, Doctours either refunds the deposit in full (minus non-refundable taxes and processing fees) or applies it directly to a booking at the new clinic match. The deposit lives with Doctours, not the clinic, so there is no wire transfer to a foreign bank to reverse and no negotiation in a second language.
Can I get my money back if I cancel after paying more than the deposit?
Amounts paid above the deposit are refundable at Doctours' discretion up until Doctours actually disburses funds to the clinic, which typically happens three business days before your scheduled procedure date. After the deposit is locked in, the deposit itself stays with Doctours, but the rest of the payment can usually be recovered until that three-business-day disbursement window passes.
Does Doctours offer refunds if I am unhappy with my hair transplant results?
No. The published Doctours refund policy does not consider refunds based on dissatisfaction with results or perceived quality issues, since hair transplant outcomes are not reliably assessable until 9 to 12 months post-op. Every Doctours Turkey partner clinic includes at least 12 months of online follow-up — Dr. Serkan Aygin Clinic extends that to 36 months — so the path for slow-growing areas is a clinical review and a touch-up consult with the same surgeon, not a refund.
