My experience with hair neva was great the hotel staff were great and friendly the hotel itself was beautiful and clean. My hair transplant went smoothly I had close to no pain during the numbing process and no pain during my hair transplant. There was a small section next to my ear I wanted to add grafts to after the transplant was completed and they had no problem with doing so. My agent was very helpful and answered any questions I had before during and after my transplant. I would recommend them to anyone intrested in hair transplants. 10/10