From my 1st inquiry to my procedure and after Hair Neva was top notch! I came from Canada to have my hair transplant procedure, I was set up with my representative Anastasia on WhatsApp and she walked me through sending them photos, their various packages, getting me booked and was able to answer all my questions. My package included limo transfer to and from the hotel which is a Marriott Executive apartments, conveniently the Hair Neva clinic is located on the 2nd floor of the Marriott. Day of surgery I came in for my consult, I had my blood work done, my hair shaved, and Dr. Go then drew on what would be my new hairline. The procedure went very well & I am happy with my initial results, the procedure itself was not painful, but the couple minutes of numbing needles to allow that very quite painful. Thanks to Dr.Go and everyone on the Hair Neva team for a great experience and being very friendly, professional and knowledgeable.