From Canada - I heard about Hair Neva from a friend and the process was quite seamless. Excellent and clear communication, very friendly staff, and nice facility. It is very convenient that the hair clinic, dental clinic, hotel and grocery are all together in the same building. I just completed the procedure. From what I can see, they are really top notch in their understanding of the work and hairline design. They make sure everything is taken care of from arrival to departure. Now i'll await the final results!