I would say I was a norwood 1 or 2 in the scale chart and was looking to get this fixed while also not having to spend over 10k for a surgery. Artline quoted 2,500 grafts. The person that did the surgery told me she ended up doing 2,000 grafts. The people there were all very pleasant and nice in my opinion. My surgery lasted about 3 hours but I could see how someone who is doing 4k grafts can be quite uncomfortable (especially when they are extracting from the donor area) the table you lay on is not very comfortable on your face. My biggest problem with my whole experience would have to be Dr. Ali. During the whole time there I had two interactions with him, he never introduced himself to me, he just gave me a fistbump right before they were trimming my donor area (not sure if to call this unprofessional or not). The only other time was to check after my hairline was drawn by the female doctor (again, no words were spoken here). The surgery was done by two techs and they were nice (asking me to make sure I was okay from time to time). You can tell these people are the actual ones who work hard here (not Dr. Ali). I've seen some recent reviews of people complaining about barely having any interaction with Dr. Ali and I couldn't agree more. While I do believe a good job was done. I was completely at the mercy of these techs and not the trust that I am putting on Dr. Ali. Overall, I would give it a 7/10